Last updated: [DATE]
This policy explains what personal information [LEGAL BUSINESS NAME] collects when you visit or buy from our store, why we collect it, and what choices you have.
Who is responsible
[LEGAL BUSINESS NAME], [STREET ADDRESS], [POSTAL CODE, CITY], Germany. Contact: [PRIVACY@YOURDOMAIN.COM]
What we collect
- Information you give us: name, shipping and billing address, email, phone number, and order details. Payment card details are processed by our payment providers; we do not store full card numbers.
- Information collected automatically: IP address, device and browser type, pages viewed, referring site, and similar analytics data, collected through cookies and comparable technologies.
- Communications: messages you send to our support team.
Why we use it
- To process and ship your order, handle returns, and provide support.
- To operate and secure the store, and to detect and prevent fraud.
- To send order and subscription notifications.
- To send marketing emails, where you have opted in. You can unsubscribe from any email.
- To measure and improve our advertising.
Who we share it with
We share personal information only with service providers who need it to do their job for us:
- Shopify for store hosting, checkout and order management.
- Payment providers to process your payment.
- Carriers and fulfillment partners to deliver your order.
- Email and review platforms to send notifications and collect reviews.
- Advertising and analytics platforms, including [Meta / Google / others you actually use], which may receive information about your visit and purchase for measurement and ad targeting.
We do not sell your personal information for money. Some advertising practices described above may count as "selling" or "sharing" under certain US state privacy laws; see the California section below.
Cookies and tracking
We use cookies and similar technologies that are necessary to run the store, plus optional analytics and advertising cookies. You can manage optional cookies through [YOUR CONSENT BANNER / your browser settings].
How long we keep it
We keep order records for as long as required for tax, accounting and warranty purposes, and other data only as long as needed for the purpose it was collected for.
Your rights (California residents)
If you are a California resident, you have the right to know what personal information we collect and how we use it, to request a copy, to request deletion, to correct inaccurate information, and to opt out of the "sale" or "sharing" of your personal information for cross-context behavioural advertising. You also have the right not to be discriminated against for exercising these rights.
To exercise any of these rights, email [PRIVACY@YOURDOMAIN.COM] with the subject "Privacy Request". We will verify your request before acting on it.
Other US state rights
Residents of other states with comprehensive privacy laws, including Virginia, Colorado, Connecticut, Utah and Texas, have similar rights of access, correction, deletion and opt-out. Use the same contact address above.
Your rights (EU and UK)
Because we operate from Germany, you may also have rights under the GDPR, including access, rectification, erasure, restriction, portability and objection, and the right to lodge a complaint with a supervisory authority.
Children
Our store is not directed to children under 16 and we do not knowingly collect their personal information.
Changes
We will post any changes to this policy on this page with a new "last updated" date.